Export orders and view checkout responses

Use order reports to review purchases, participant sales, and answers to your custom checkout questions.

Export an orders report

1. Open Transactions > Orders.
2. Apply the filters you need, such as participant, campaign, purchase date, status, email, phone, or order number.
3. Select Export current view.

You'll receive an email when the CSV is ready. Open the Downloads tab, then select Download.

The report includes:

• Store and order: Store, Order Number, Order Status, Payment Date, Stripe Payment ID.
• Amounts: Amount, Total Cost, Net, Shipping Charge, Processing Fees.
• Shopper: Shopper Name, Shopper Email Address.
• Shipping: Shipping Name, Shipping Address Line 1, Shipping Address Line 2, Shipping City, Shipping State, Shipping Postal Code, Shipping Country.
• Items and fundraising: Product, SKU, Quantity, Participant, Campaign Questions, Admin Notes.

View checkout responses on an order

Open Transactions > Orders, find the order, and open it.

Scroll to Order Items to see the answers to custom checkout questions.

Add an admin note

Email support@simpleraise.com to request an admin note on an order. Only the SimpleRaise Support team can add these notes. Once added, they're visible to your program's administrators.