Creating Event Tickets

Sell tickets for concerts, performances, banquets and more by creating an event ticket within your online store. Choose to set up a standalone store dedicated to event sales or add the event tickets to any existing store. To create an event ticket you will first go to your program’s organization dashboard and select the “Stores” option located in the second position reading left to right.

Adding An Event Ticket To A New Online Store

Once you have created your online store and selected "Create Store" to save your changes, you will be prompted to add your first product or event ticket. To create an event ticket, click on “Add New Event Ticket.”

Next, provide an event title and description, and specify the final date tickets will be available for purchase.

Additionally, input the venue or location details, event date and time, and the number of tickets available for the event. If there is no ticket limit, you can leave this field empty.

Online Store Categories 

Categories determine how products are organized and displayed within your online store. Each store you create can have its own set of categories, or none at all, depending on your preferred configuration.

To add a new category to your online store, simply select “Add New Category” and enter the desired category name. Once you save your event ticket, it will automatically be assigned to the category you created.

If you already have existing categories, they will appear each time you add a new event ticket. You can select the checkbox next to the category you wish to assign to your new event ticket.

If you prefer not to use categories, you can leave the options unselected, and no categories will be displayed in your store.

You are free to add as many categories as needed, and additional categories can be created at any time in the future. Please note that category options will not be saved to your online store until you select the “Create Product” option at the bottom of the page.

Adding/Removing Existing Event Ticket Categories

To add or remove event tickets from categories, select the store name where the event ticket is located, then click on "Products." Next, select the “Edit” option next to the event ticket you wish to update. From there, you can check or uncheck the relevant category boxes, and then click “Update” to save your changes.

Selling Price 

Enter the retail price of an event ticket in the "Selling Price" field. If you wish to track the Cost Basis, you can enter that information in the "Cost Basis" section. Cost Basis is optional and can be left blank if not required.

Photo Gallery

You can either drag and drop or click to upload images associated with the event for which you are selling tickets in your online store. If no image is selected, the ticket will automatically display the organization's logo. If an organization logo is not available, a default generic ticket image will be used.

Single and Multi Option Event Tickets

Single-option event tickets are sold as-is, without any customization or alternative choices. This ticket type is designed for events where only one option is available for purchase. When creating a single-option event ticket, you can optionally enter the available inventory quantity and then select “Create Product” to add the item to your store.

Multi-option events offer tickets in various forms, such as VIP and general admission, allowing customers to select the option that best suits their preferences. To create a product with multiple options, start by choosing "Multi Option Product (With Variants).”

A section will appear where you can list each variation to be displayed as a ticket option in the online store. Click "Add More Variant Options" to include multiple variants. Use the dropdown menu to categorize your variations by ticket type. 

Once you're ready, click "Save and Add Variants" to upload an image for each variant, enter the inventory quantity available for that specific variant, and, if applicable, add any additional cost associated with the variant. Select “Update” to save your ticket entry. 

Once the ticket entry is saved, you will be directed to the Product section of your online store. Here, you can view the products and event tickets listed within your specific store, as well as the products associated with your organization across any other online stores you have set up.

Creating A New Event Ticket In An Existing Online Store

To add a new event ticket to an existing online store, begin by selecting “Stores” from the organizational dashboard. Next, click on the name of the store where you wish to add the event ticket to. Then, navigate to the “Products” section and select the “Add New Event Ticket” option. Once all required information has been entered, click “Create Product” to add the event ticket to your store.

Edit/Remove An Event Ticket From Your Online Store

To remove an event ticket from your online store, navigate to the "Stores" section of your program’s organizational dashboard. Select the store from which you wish to remove the event ticket. Then, click the "Products" option on the store dashboard to view all products and/or event tickets listed in the store. Select "Edit" next to the event ticket you wish to modify. If you want to completely remove the event ticket from the store, click the red "Remove from store" button. A confirmation prompt will appear asking if you are sure you want to proceed. Click "Accept" to confirm the removal.

Please note that while the event ticket will be removed from your specific online store, it will remain listed as an organizational product and can still be selected and added to other online stores.

Download Gate Flyer

When an event ticket is created, a unique gate flyer is generated for that specific event ticket sales.

The gate flyer can be used during the event to facilitate ticket sales at the door. If you wish to offer tickets for purchase on-site, print the gate flyer and display it on the event day. Attendees can scan the QR code to conveniently purchase tickets. 

To download the gate flyer, navigate to "Store" from the organizational dashboard. Select the store containing the event, then click on "Products" to view the events. Finally, select the "Download Gate Flyer" option.

Creating Event Tickets Through Your CutTime Account

If you have a CutTime account and have chosen to connect it with Simple Raise, you can create an event in CutTime and add ticket sales to it, which will automatically create them as a sellable item in your program’s Simple Raise store.

Begin by creating an event in your CutTime account. Navigate to the "Events" section and choose to create either an event series or a single event. Click on "Add Event." Enter the necessary event details, choose whether to include the event on the public or district calendars, assign the event to the appropriate students and/or guardians, and provide a description of the event.

To add ticket sales to your event, select "Yes" for the option "Automate ticket sales online for me."

Once selected, you'll be prompted to enter the maximum ticket capacity, ticket price, and venue details.

If this is your first event with automated ticket sales, a store titled "Event Store" will be created for you, featuring the event you just created. Please note that all events created through CutTime will appear in this store. You have the option to transfer the event to another store and process ticket sales from that location if desired.