Shopper Event Ticket Purchasing Experience

Once your store setup is complete and you are ready to welcome shoppers, simply copy the link from the Settings dashboard and share it as desired. For example, you can add the link to your school or program website, distribute it to your members and guardians via text or email, or share it on your fundraising and social media pages. After receiving the link, shoppers will have direct access to your store.

When a shopper first visits the online store, they will be presented with an introduction to the store, alongside a display of the products and/or events available for purchase.

Shoppers can select an event ticket from the online store to view event details and add it to their shopping cart. If an event has different ticket types (such as VIP or general admission) the shopper will need to first select the ticket type they would like to purchase and the quantity of tickets prior to adding the tickets to their shopping cart.

When the shopper is ready to check out and proceed with payment, they can click 'Start Checkout' at the top right corner, which will direct them to a summary of their shopping cart, including the total cost. From there, they can continue to checkout, opt to add a tip, provide their email and payment details, and click 'Pay' to complete the transaction. 

Upon successful payment processing, the shopper will receive a confirmation, along with a receipt. The event tickets will be sent to the email address provided during checkout.

Purchasing Event Tickets Using The Gate Flyer 

Shoppers can begin the ticket purchase process by scanning the QR code on the gate flyer with their mobile device’s camera, which will direct them to the event information page on your store's website.

The shopper can select the number of tickets they wish to purchase and click 'Add to Cart.' When ready to proceed, they can click 'Start Checkout' to review their order summary.

The shopper can click 'Proceed to Checkout' to enter payment details. They will then provide their email and payment information, opt to leave a tip, and select 'Pay' to complete the transaction.

Upon successful payment processing, the shopper will receive a confirmation, along with a receipt. The event tickets will be sent to the email address provided during checkout.

Redeeming Event Tickets

Event attendees must present their tickets on a mobile device upon arrival. Printed tickets and screenshots will not be accepted. To ensure successful entry, the event gatekeeper must view and redeem the ticket directly from the live webpage on the attendee's phone.