Buy event tickets and use them at the gate

Buy tickets from the event organizer's SimpleRaise store. If you're unsure about ticket types, parking, admission rules, or availability, use the organizer's email shown in the store navigation.

Choose your tickets

Open the event listing, select the ticket type if there are options, and choose the quantity. Then add the tickets to your cart.

Select Start Checkout when you're ready.

Complete checkout

Review your tickets and quantities. You can leave an optional tip.

Answer any required questions and enter the requested email address and ZIP code before selecting Proceed to Checkout. The checkout flow differs for free tickets.

Choose a payment method, enter your billing address, and select Process Payment.

If you can't continue, check that every required field and ticket option is filled in. Products and tickets may be subject to sales tax; review the charges shown before paying.

Orders over $500 require an electronic bank transfer rather than a debit or credit card. You'll need your bank account and routing numbers.

Find your tickets

After successful payment, you'll receive a confirmation and receipt. Tickets are sent to the email address entered at checkout and are also available at the bottom of the receipt page.

Can't find them? Check the email address you used and your receipt. For help, contact the organizer or support@simpleraise.com.

Buy tickets at the event

If the organizer displays a gate flyer, scan its QR code with your phone's camera.

Choose your tickets, select Add to Cart, then Start Checkout. You can add other store items before paying.

Use your tickets at the gate

Open the live ticket page on your phone and let event staff select Redeem. Don't redeem your own ticket before entering.

Check with the host before relying on a printed ticket or screenshot; acceptance varies by event. If you accidentally redeem a ticket, contact the host or Support for help.

Request a refund or store credit

Contact the organization or vendor first when possible. Refunds aren't guaranteed. Store credit is available only when the program has enabled it and approves the request; it can only be used in that same store.

See refund requests and store credits for details.

Select Go to Store, copy the link, and share it on your website, in messages, or on social media. Your store link stays the same as campaigns change.